FAQ
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What does Orā mean?
In French Polynesia, monoi accompanies every individual from birth to the very old days and has a special importance for the inhabitants of the islands. It was therefore important for us to name our brand in the most representative way to honor the importance that monoi has for the people. This is why we chose "Orā", which means "to live" in Tahitian.
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What are the delivery options?
Canada: 7.99$ and free for orders of 99.00$ and above.
USA: 15.00 $
International: 20.00 $How can I return my purchase?
For any comments, exchanges or refund requests, please write to us at hello@theoraway.com.
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Where can I find your products?
Our products are available online and in some stores (see the complete list on the product page). Visit our social media, our website or subscribe to our newsletter to be notified of the various points of sale that will be added.Is Monoi oil the only product of the brand?
Orā’s Monoi oil is the only product in the line at the moment. However, we are working to develop new formulas and new products inspired by Polynesian Monoi, while retaining the essence of the brand which emphasizes the natural beauty of all.How long can I keep my products?
The expiration date is indicated on each container in addition to the lot number. It is also possible to confirm the shelf life of the product after opening using the pictogram of the small open jar. For example, you can store Monoi oil for 24 months after first use.Where should I store my products?
It is best to store them at room temperature.Can monoi oil be applied to oily skin?
Yes, Orā’s Monoi oil can be applied to oily skin, but we recommend that you limit its application to once a day. You should know that our formula is a dry oil. It therefore easily penetrates the skin so as not to leave a greasy finish.Are your products vegan?
Orā’s Monoi oil is not considered vegan since honey is used in the formula.
Are your products organic?
The vast majority of the ingredients used in Orā’s Monoi oil are certified organic.Where are your products made?
We are proud that our products are imagined here and created directly in French Polynesia, very close to the very place where Tiare flowers are grown and picked. We are delighted to work with local producers and professionals to offer a modern formula that respects tradition and environment.